7h ago
Customer Success Associate
France
$21.6k-$30k / year
full-timemid Remotemedia
๐ Tech Stack
๐ผ About This Role
You'll support client campaigns in the influencer marketing space, acting as a key operational partner within the Customer Success function. You'll manage daily communications, coordinate cross-functional teams, and ensure smooth campaign execution. This role offers remote work with a fast-growing US-based company in the creator economy.
๐ฏ What You'll Do
- Manage daily communication with a portfolio of clients.
- Support execution of influencer marketing campaigns.
- Assist in identifying upsell and expansion opportunities.
- Coordinate cross-functionally with internal teams.
๐ Requirements
- Client-facing experience in Customer Success, Account Management, or similar.
- Strong understanding of marketing environments, especially influencer marketing.
- Excellent written and verbal communication skills in English.
- Experience using CRM tools like HubSpot, Slack, or Google Workspace.
โจ Nice to Have
- Familiarity with AI tools like ChatGPT, Claude, or Perplexity.
- Experience with campaign performance tracking.
๐ Benefits & Perks
- ๐ Fully remote position.
- ๐ฐ Competitive monthly compensation ($1,800 - $2,500).
- ๐ Exposure to influencer marketing and creator economy.
- ๐ ๏ธ Work with modern tools and AI-powered workflows.
- ๐ Focus on learning and professional growth.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Initial Screeningยท 30 min
- 2Practical Assessmentยท 1-2 hours
- 3Paid Trial Periodยท 1 week
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