💼 About This Role

You'll shape and drive the end-to-end growth strategy across the client lifecycle at Upwork, a leading freelance marketplace. Your work will directly influence revenue expansion, client success, and durable marketplace growth by balancing short-term experimentation with long-term platform health.

🎯 What You'll Do

• Define and execute product-led growth strategy across the client lifecycle.
• Own critical growth metrics end-to-end and drive cross-functional alignment.
• Lead high-velocity experimentation to unlock new acquisition and monetization levers.
• Partner with Engineering, Design, Data Science, Marketing, and Sales to ship product experiences.

📋 Requirements

• Demonstrated experience owning and scaling product-led growth strategies in a SaaS or marketplace environment.
• Strong business acumen with ability to think holistically about lifecycle economics and tradeoffs.
• Proven ability to influence cross-functional teams and drive alignment on complex, ambiguous initiatives without formal authority.
• High analytical fluency with experience using experimentation frameworks and data analysis.

✨ Nice to Have

• Capable-level AI proficiency including using AI tools to synthesize research and refine product strategy.
• Experience applying AI tools to evaluate experimentation results for quality and accuracy.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 401(k) plan with matching
• 👶 12 weeks paid parental leave
• 📈 Employee Stock Purchase Plan
• 🏥 Comprehensive medical coverage for you and family