💼 About This Role

You'll design and operate the consumer protection framework for Coupang Pay, ensuring compliance with the Financial Consumer Protection Act while embedding protections into service processes. You'll collaborate across teams to mitigate risks in new financial services and products. This role offers the chance to build customer trust at a leading e-commerce fintech.

🎯 What You'll Do

• Design and operate the financial consumer protection framework
• Review and improve internal rules based on regulations
• Assess customer protection risks in new services and products
• Conduct advertising reviews and handle complaints

📋 Requirements

• 3+ years of experience in financial consumer protection at a law firm, financial company, or fintech
• Knowledge of the Financial Consumer Protection Act and related regulations
• Ability to analyze new regulatory areas and apply requirements
• Communication skills to collaborate with product, engineering, and other teams

✨ Nice to Have

• Experience in regulatory advisory
• Background in fintech or e-commerce compliance
• Proficiency in Korean and English

🎁 Benefits & Perks

• 🏖️ Paid time off
• 🏥 Health insurance
• 📈 Career development opportunities
• 🏢 On-site work in Seoul

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Document review· 1 week
2. 2Phone interview· 30 min
3. 3On-site/video interview· 1 hour
4. 4Final decision· 1 week