3h ago
Technical Account Manager
Austin, TX
β¨ $90k-$130k / yearest.
full-timemid Remotecybersecurity
π Tech Stack
πΌ About This Role
You'll work closely with customers to drive adoption of SpyCloud's cybersecurity products and become a trusted advisor. Your core impact is project-managing enterprise onboarding and integrations while translating customer goals into technical solutions. You'll collaborate cross-functionally to ensure successful launches and long-term value realization.
π― What You'll Do
- Project-manage enterprise onboarding and integration for timely launches
- Collaborate with Customer Success to translate goals into technical setups
- Provide technical guidance on product adoption and milestones
- Develop best practices and assets from customer engagements
π Requirements
- Technical acumen with knowledge of web technologies, APIs, and databases
- Experience documenting processes and playbooks
- Ability to translate business goals into technical solutions
- Data analytics skills for identifying KPIs and driving insights
β¨ Nice to Have
- 3-5+ years of TAM or Sales Engineering experience
- Hands-on experience with programming/scripting languages and APIs
- Cybersecurity or ATO prevention experience
π Benefits & Perks
- π° Competitive salary and 401(k) with employer contribution
- π₯ Health, Vision, Dental insurance with HSA employer contribution
- ποΈ Generous PTO and 16 paid holidays per year
- π‘οΈ Employer-paid life and disability insurance
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Phone ScreenΒ· 30 min
- 2Technical InterviewΒ· 60 min
- 3Hiring Manager InterviewΒ· 45 min
- 4OfferΒ· 15 min
π© Heads Up
- No explicit salary in listing
- Multiple location options with remote possible but process unclear
- Broad degree requirement (BA/BS) without specific field
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