3h ago

Technical Account Manager

Austin, TX

✨ $90k-$130k / yearest.

full-timemid Remotecybersecurity

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll work closely with customers to drive adoption of SpyCloud's cybersecurity products and become a trusted advisor. Your core impact is project-managing enterprise onboarding and integrations while translating customer goals into technical solutions. You'll collaborate cross-functionally to ensure successful launches and long-term value realization.

🎯 What You'll Do

  • Project-manage enterprise onboarding and integration for timely launches
  • Collaborate with Customer Success to translate goals into technical setups
  • Provide technical guidance on product adoption and milestones
  • Develop best practices and assets from customer engagements

πŸ“‹ Requirements

  • Technical acumen with knowledge of web technologies, APIs, and databases
  • Experience documenting processes and playbooks
  • Ability to translate business goals into technical solutions
  • Data analytics skills for identifying KPIs and driving insights

✨ Nice to Have

  • 3-5+ years of TAM or Sales Engineering experience
  • Hands-on experience with programming/scripting languages and APIs
  • Cybersecurity or ATO prevention experience

🎁 Benefits & Perks

  • πŸ’° Competitive salary and 401(k) with employer contribution
  • πŸ₯ Health, Vision, Dental insurance with HSA employer contribution
  • πŸ–οΈ Generous PTO and 16 paid holidays per year
  • πŸ›‘οΈ Employer-paid life and disability insurance

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Phone ScreenΒ· 30 min
  2. 2Technical InterviewΒ· 60 min
  3. 3Hiring Manager InterviewΒ· 45 min
  4. 4OfferΒ· 15 min

🚩 Heads Up

  • No explicit salary in listing
  • Multiple location options with remote possible but process unclear
  • Broad degree requirement (BA/BS) without specific field
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