15h ago
CX Lab Tech - Removables
UK - Remote
โจ $50k-$80k / yearest.
full-timemid Remotehealthcare
๐ Tech Stack
๐ผ About This Role
You'll apply your dental lab expertise to partner with clinicians on patient scanning, case prep, and design modifications in real-time. Your role provides technical support ensuring quality outcomes and an exceptional experience for every doctor.
๐ฏ What You'll Do
- Partner with doctors to review and refine case designs
- Provide live clinical support via phone, chat, and video
- Act as liaison between doctors and lab teams
- Translate clinical feedback into production outcomes
๐ Requirements
- 3+ years in a dental technician role
- 2+ years of 3Shape CAD/CAM design experience
- Deep understanding of digital dental workflows
- Technologically adept with dental design platforms
โจ Nice to Have
- Previous experience in a customer-facing lab role
- Excellent verbal and written communication skills
๐ Benefits & Perks
- ๐๏ธ Generous paid time off
- ๐ฅ Healthcare and dental
- ๐ง Mental health support
- ๐ถ Parental planning resources
- ๐ฐ Retirement savings options
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Technical interviewยท 45 min
- 3Offerยท 1 week
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