💼 About This Role

You'll coordinate scheduling and dispatch for field service technicians, ensuring timely arrivals and excellent customer service. You'll manage the dispatch calendar and communicate proactively with all workgroups. This role offers remote flexibility and growth opportunities.

🎯 What You'll Do

• Schedule site visits and coordinate technician visits.
• Organize and maintain the dispatch calendar.
• Answer internal and customer scheduling requests promptly.
• Make outbound calls to technicians and customers.

📋 Requirements

• Proficient in dispatch and workflow software.
• Ability to read and write effectively.
• Strong reasoning skills to solve practical problems.
• Ability to type and use a computer.

✨ Nice to Have

• Experience in field service dispatch.
• Familiarity with telecommunications industry.

🎁 Benefits & Perks

• 🏖️ Competitive pay and performance-based incentives
• 🏥 Full benefits (medical, dental, vision, 401k, profit sharing)
• 📚 Paid training and career advancement
• 👶 Company paid pregnancy/bonding leave

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· 15 min