3h ago

Customer Service Delivery Advocate

Knoxville, TN

$37,440-$41,600 / year

full-timemidAutomotive retail

Description

You will deliver vehicles to customers' doors using custom car haulers, load and unload vehicles, complete customer paperwork, and ensure safe driving. This role focuses on providing a positive customer experience as part of Carvana's growth.

Requirements

  • At least 2 years of customer-facing experience
  • Ability to obtain a Notary within 90 days
  • Satisfy state-specific DMV/title system access requirements
  • Perform physically demanding tasks in various weather conditions
  • Walk/stand for extended periods

Responsibilities

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler for safe operation
  • Maintain a clean driving record
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