3h ago
Customer Service Delivery Advocate
Knoxville, TN
$37,440-$41,600 / year
full-timemidAutomotive retail
Description
You will deliver vehicles to customers' doors using custom car haulers, load and unload vehicles, complete customer paperwork, and ensure safe driving. This role focuses on providing a positive customer experience as part of Carvana's growth.
Requirements
- At least 2 years of customer-facing experience
- Ability to obtain a Notary within 90 days
- Satisfy state-specific DMV/title system access requirements
- Perform physically demanding tasks in various weather conditions
- Walk/stand for extended periods
Responsibilities
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler for safe operation
- Maintain a clean driving record
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