13h ago

Senior Client Success Manager - Creator & Brand Partnerships

UK

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll manage a portfolio of enterprise brand accounts across fashion and consumer goods clients on a 9-month fixed-term contract. You'll own client relationships, campaign delivery, and revenue growth, acting as the connective tissue between Sales, Strategy, and Product. This role is fully remote within Europe, with an initial in-person onboarding in London.

๐ŸŽฏ What You'll Do

  • Manage client relationships across launches and seasonal campaigns.
  • Translate data into actionable plans using AI tools.
  • Oversee timelines, scopes, budgets, and execution for full product suite.
  • Manage renewal timelines and identify upsell opportunities.
  • Forecast performance and optimize mid-campaign.

๐Ÿ“‹ Requirements

  • 4โ€“6+ years in influencer or creator marketing.
  • Strong hands-on campaign experience with TikTok fluency.
  • Track record of account growth and retention with measurable KPIs.
  • AI fluency with daily use of AI tools in workflow.

โœจ Nice to Have

  • Enterprise fashion or consumer goods experience.
  • Comfortable with project management tools (Asana, Airtable, Slack).
  • Reporting dashboard proficiency.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ 25 days PTO + bank holidays.
  • ๐Ÿ“š Learning & Development budget.
  • ๐ŸŒด Annual bonus scheme.
  • ๐ŸŒ Remote-first with in-person London onboarding.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Case study or presentationยท 1 hour
  4. 4Team fit interviewยท 30 min

๐Ÿšฉ Heads Up

  • 9-month fixed-term contract may imply temporary role.
  • Requires AI fluency but no specific AI tools listed beyond general use.
  • Long list of responsibilities may indicate role scope creep.
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