15h ago
IT Associate and Senior IT Associate
Remote - Global
โจ $75k-$150k / yearest.
full-time Remotenon-profit
๐ Tech Stack
๐ผ About This Role
You'll ensure smooth IT operations for a high-impact philanthropic funder, maintaining our fully remote macOS environment. You'll own core IT functions and special projects, from security tooling to workflow automation. This role offers variety, autonomy, and the chance to work with a broad tech ecosystem.
๐ฏ What You'll Do
- Provide technical support and resolve IT issues via helpdesk
- Maintain IT infrastructure in a fully macOS environment
- Implement and maintain security measures and device management
- Manage special projects like security tooling or workflow migration
๐ Requirements
- General IT support experience in a macOS environment
- Proficiency in MDM (e.g., Jamf) and cloud security
- Experience with device management and mobile device management
- Strong problem-solving and project ownership skills
โจ Nice to Have
- Experience with business app building and workflow migration
- Knowledge of AI tools for productivity enhancement
- Prior experience managing direct reports
๐ Benefits & Perks
- ๐ Remote-first culture
- ๐ฐ Competitive compensation (estimated range)
- ๐ Opportunity to work on high-impact projects
- ๐ฏ Autonomy and ownership of your work portfolio
๐จ Hiring Process
Estimated timeline: 4-6 weeks ยท AI estimate
- 1Initial application reviewยท 1-2 weeks
- 2Phone screen with HRยท 30 min
- 3Technical interview with IT Leadยท 1 hour
- 4Final interview with Operations teamยท 1 hour
0 0 0