🛠 Tech Stack

💼 About This Role

You'll lead the design of AI-driven voice agents for healthcare workflows, bridging clinical operations and conversational AI. Your work will directly enhance patient interactions and improve operational efficiency.

🎯 What You'll Do

• Map health plan constraints into conversational AI scripts.
• Write and refine dialogue flows for voice AI agents.
• Test and ensure clinical safety and compliance of each agent.
• Collaborate with engineering for seamless integration.

📋 Requirements

• 3+ years in health insurance, payor, or PBM environments.
• Expertise in member journeys and clinical operations.
• Experience in conversation design and content creation.
• Proven ability to deliver high-quality output in fast-paced settings.

✨ Nice to Have

• Experience with conversational AI platforms.
• Knowledge of regulatory compliance in healthcare.
• Familiarity with agile development processes.

🎁 Benefits & Perks

• 🏖️ Flexible remote work options.
• 🔬 Exposure to cutting-edge healthcare AI technology.
• 🚀 Professional development and growth opportunities.
• 🤝 Collaborative and dynamic work environment.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min