💼 About This Role

You'll manage a book of enterprise customers for Stripe, ensuring they maximize value from the platform. You'll deliver proactive workshops, business reviews, and payments insights to drive retention and growth. This role offers the opportunity to impact revenue directly while partnering with cross-functional teams.

🎯 What You'll Do

• Manage customer book for account health, adoption, and renewals
• Deliver payment performance insights and business reviews
• Advocate for customers internally to improve product experience
• Support account expansion by identifying growth opportunities

📋 Requirements

• 4+ years of enterprise client-facing experience
• Track record of leading technical conversations
• Strong analytical skills and business acumen
• Proven ability to manage large, complex projects

✨ Nice to Have

• Experience as a consultant or technical account manager
• History of achieving sales targets
• Familiarity with payments or financial technology

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 📈 Equity package
• 🏠 Remote work flexibility

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min