22h ago
Senior Lifecycle Manager
United States
โจ $110k-$140k / yearest.
contractsenior Remotefinance
๐ Tech Stack
๐ผ About This Role
You'll own lifecycle marketing for Upstart's new Cash Line product, designing multi-channel customer journeys from activation through retention. You'll drive growth through mobile-first programs and experimentation. This contract role offers remote flexibility and the chance to shape emerging products.
๐ฏ What You'll Do
- Own lifecycle strategy across cross-sell, activation, retention, re-engagement, and winback
- Design and optimize multi-channel journeys for Cash Line using push, email, SMS, and in-app messaging
- Define campaign requirements including audience segmentation and trigger logic with Product and Engineering
- Execute hypothesis-driven experimentation and analyze performance to inform next steps
๐ Requirements
- Bachelor's degree in Marketing, Business, Analytics, or related field
- 4+ years in lifecycle marketing, CRM, or retention marketing
- Hands-on experience with marketing automation platforms (e.g., Iterable, Braze, Salesforce Marketing Cloud)
- Experience designing and analyzing A/B or multivariate tests
โจ Nice to Have
- Experience managing lifecycle across multiple stages of the customer journey
- Experience with mobile app lifecycle strategies including push notifications and in-app messaging
- Knowledge of customer data platforms and event-driven marketing systems (e.g., Hightouch)
๐ Benefits & Perks
- ๐๏ธ Remote-first culture with digital-first flexibility
- ๐ป Opportunity to own strategy for new and growing products
- ๐ Data-driven environment with advanced AI platform
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Case Interviewยท 60 min
๐ฉ Heads Up
- Contract role with no benefits or equity
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