🛠 Tech Stack

💼 About This Role

You'll serve as the primary point of contact for clients in a fast-paced SaaS environment, overseeing onboarding, execution, and ongoing success. You'll coordinate cross-functional teams to ensure seamless project delivery and drive customer satisfaction. This role offers the opportunity to work at the intersection of client management and digital advertising in a remote-first setup.

🎯 What You'll Do

• Manage daily client communication via Slack, email, and CRM.
• Coordinate cross-functional collaboration for project delivery.
• Oversee project scope, timelines, and deliverables.
• Support client onboarding and platform setup tasks.

📋 Requirements

• 3–5 years experience in customer success or account management.
• Experience with eCommerce clients or marketing/advertising agency.
• Strong written and verbal English communication skills.
• Ability to work US business hours (EST/PST).

✨ Nice to Have

• Interest in technology, SaaS platforms, and digital commerce.
• Bachelor’s degree in a relevant field.

🎁 Benefits & Perks

• 🏠 Fully remote work from anywhere.
• 💰 Competitive salary paid in USD.
• 🌍 International clients in a fast-growing SaaS environment.
• 🛠️ Cutting-edge tools in advertising and eCommerce.
• 🚀 Dynamic startup culture.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Final Interview· 60 min