7h ago
Customer Onboarding Manager
APAC
✨ $85k-$120k / yearest.
full-timemid Remotesoftware
🛠 Tech Stack
💼 About This Role
You'll lead the launch of Deel's global employee management platform for diverse clients. You'll become a product expert and ensure successful implementations. This role offers career acceleration at a fast-growing SaaS company transforming global work.
🎯 What You'll Do
- Plan, execute, and monitor client platform implementations
- Become a Deel product expert and resource for customers
- Communicate with stakeholders and align use cases
- Resolve complex problems with global payroll expertise
📋 Requirements
- Fluent Korean and Japanese plus English
- 2+ years in customer onboarding or implementation for B2B SaaS
- Proven ability to manage multiple projects simultaneously
- High attention to detail in designing onboarding plans
✨ Nice to Have
- 3+ years in implementation or TAM at fast-paced SaaS company
- Experience with global clients and team members
- Proficiency in JIRA, SFDC, G Suite, Gainsight
🎁 Benefits & Perks
- 📈 Stock grant opportunities
- 🏠 Remote work flexibility with optional WeWork access
- 🎁 Additional perks based on location and role
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