7h ago

Customer Onboarding Manager

APAC

$85k-$120k / yearest.

full-timemid Remotesoftware

🛠 Tech Stack

💼 About This Role

You'll lead the launch of Deel's global employee management platform for diverse clients. You'll become a product expert and ensure successful implementations. This role offers career acceleration at a fast-growing SaaS company transforming global work.

🎯 What You'll Do

  • Plan, execute, and monitor client platform implementations
  • Become a Deel product expert and resource for customers
  • Communicate with stakeholders and align use cases
  • Resolve complex problems with global payroll expertise

📋 Requirements

  • Fluent Korean and Japanese plus English
  • 2+ years in customer onboarding or implementation for B2B SaaS
  • Proven ability to manage multiple projects simultaneously
  • High attention to detail in designing onboarding plans

✨ Nice to Have

  • 3+ years in implementation or TAM at fast-paced SaaS company
  • Experience with global clients and team members
  • Proficiency in JIRA, SFDC, G Suite, Gainsight

🎁 Benefits & Perks

  • 📈 Stock grant opportunities
  • 🏠 Remote work flexibility with optional WeWork access
  • 🎁 Additional perks based on location and role
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