16h ago
Technical Account Manager
US
β¨ $120k-$150k / yearest.
full-timesenior Remotecybersecurity
π Tech Stack
πΌ About This Role
You'll serve as a trusted technical advisor for enterprise clients, ensuring strong engagement and product adoption. You'll manage customer relationships and provide project leadership for technical programs. This role offers exposure to advanced cybersecurity technologies and enterprise-scale environments.
π― What You'll Do
- Serve as primary technical advisor for assigned customers.
- Manage customer relationships and ensure product adoption.
- Provide project leadership for customer programs.
- Deliver hands-on technical assistance and troubleshooting.
π Requirements
- 5+ years of experience in technical account management or similar customer-facing technical roles.
- 3+ years designing, implementing, and supporting complex network infrastructures.
- Bachelorβs degree in Computer Science, Information Technology, or related technical field.
- Active CCNA or equivalent technical certification.
β¨ Nice to Have
- Italian language skills.
- Experience with enterprise cybersecurity environments.
- Experience with modern infrastructure design methodologies.
π Benefits & Perks
- ποΈ Remote work flexibility with periodic onsite visits.
- π Career growth opportunities in a rapidly evolving cybersecurity environment.
- π Exposure to advanced network security technologies and enterprise projects.
- π Professional development support and certification opportunities.
- π€ Collaborative culture with cross-functional technical experts.
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Technical InterviewΒ· 60 min
- 3Hiring Manager InterviewΒ· 45 min
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