💼 About This Role

You'll lead a team of Program Managers and Data Analysts, translating customer needs into scalable solutions for retail technology. You'll serve as the bridge between customers and engineering, ensuring quality delivery and continuous improvement. This role offers high impact in a fast-growing startup transforming physical retail.

🎯 What You'll Do

• Lead team of Program Managers and Data Analysts
• Serve as bridge between customers, CX, and Engineering
• Guide customers on integration and architectural decisions
• Drive iteration and continuous improvement of implementations
• Maintain accountability for system delivery quality and reliability

📋 Requirements

• 6+ years in solutions engineering or technical implementation
• Demonstrated success with retail technology programs
• Strong technical knowledge of RFID or retail-related technologies
• Experience developing implementation methodologies and documentation

✨ Nice to Have

• Background in inventory management or retail technology deployment
• Experience managing a team of professionals
• Bachelor's degree in Business, Engineering, or Computer Science

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 📈 Equity

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Technical Interview· 60 min
4. 4Onsite Interview· 4 hours