2h ago

Client Services Representative - International Process

Mumbai, India
Financial Services

Description

You will respond to client inquiries via phone, email, and chat, helping them with account opening, funding, and using the Trader Workstation. You'll also explain margin requirements and investigate trade issues, ensuring a smooth experience for global clients.

Requirements

  • Experience in international BPO
  • Strong communication abilities

Responsibilities

  • Respond to client inquiries via inbound calls, email, and online chat
  • Assist clients with account opening and funding
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Show clients how to use the Trader Workstation
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