1d ago
Strategic Enterprise Success Manager
Nigeria
full-timesenior Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll manage a portfolio of enterprise key accounts, ensuring strong adoption and expansion of digital solutions. You'll act as a trusted advisor to C-level stakeholders, driving long-term success through strategic guidance and data-driven insights. This role combines customer success, consulting, and commercial strategy in a fast-evolving technology landscape.
๐ฏ What You'll Do
- Manage a portfolio of enterprise clients from onboarding to renewal
- Build and maintain relationships with stakeholders including executive leadership
- Develop data-driven success plans aligned with customer objectives
- Drive product adoption and value realization through tailored strategies
๐ Requirements
- 5+ years experience in enterprise customer success or account management
- Proven ability to manage large, complex accounts
- Strong communication and presentation skills engaging C-level stakeholders
- Fluency in French and English
โจ Nice to Have
- Additional European languages
- Familiarity with modern data ecosystems and AI tools
๐ Benefits & Perks
- ๐ฐ Competitive compensation with performance-based incentives
- ๐๏ธ Flexible work arrangements including remote options
- ๐ Stock options to share in company success
- ๐ Learning and development opportunities including mentorship
- ๐ Regular team events and global meetups
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Final Round with Directorยท 45 min
๐ฉ Heads Up
- Requires 5+ years of experience but no salary range provided
- Broad list of responsibilities potentially indicating role blending
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