Tech Stack

Description

You will manage client-related communication and coordination with referral sources such as hospitals, outpatient practices, schools, and governmental organizations. Your role includes providing treatment updates and planning discharge for clients, ensuring a seamless, supportive experience.

Requirements

• Bachelor's degree in health sciences, communications, psychology, social work, or related field
• Minimum 2 years of relevant work experience in healthcare, case management, discharge planning, or referral relations
• Strong interpersonal, relationship-building, and listening skills
• Metrics- and results-oriented mindset
• Proficient in Salesforce and Google Suite/MS Office

Responsibilities

• Provide consistent, high-quality treatment updates to referral sources
• Develop comprehensive and clinically appropriate discharge plans
• Make accurate and timely referrals to aftercare resources
• Document case management contacts in progress notes
• Collaborate with internal stakeholders and outreach teams