💼 About This Role

You'll lead a team of analysts and specialists, ensuring excellent client delivery and relationship management. You'll manage projects, delegate tasks, and act as the main daily client contact, always seeking to deliver maximum value and identify improvement opportunities.

🎯 What You'll Do

• Manage the daily operational health and success of the client portfolio
• Lead performance and planning meetings with clients
• Delegate activities ensuring SLAs and deadlines are met
• Lead and develop a team through 1:1s, feedback, and PDIs

📋 Requirements

• Communication: clear, assertive, and empathetic to manage client expectations
• Team Leadership: ability to lead, motivate, and organize a team
• Project Management: organization and planning skills to manage workflow and deadlines

✨ Nice to Have

• Experience in developing people and supporting team growth
• Conflict resolution skills to mediate interpersonal and operational issues

🎁 Benefits & Perks

• 🏖️ Flexible Time Off
• 📚 Learning & Development Opportunities
• 💻 Remote Work Options
• 🏥 Health Insurance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 60 min