🛠 Tech Stack

💼 About This Role

You'll be the primary technical expert for customer expansion at UpGuard, working with Account Managers on renewals and upsells. You'll drive product activation, support trials/POCs, and architect solutions that grow revenue. This role offers autonomy to ship world-class technology at a global scale.

🎯 What You'll Do

• Drive product activation during renewal and expansion cycles
• Support trials and proof-of-concepts for existing customers
• Identify customer pain points and define requirements during trials
• Assist with security assessments, RFPs, and business cases

📋 Requirements

• 3+ years in a post-sales technical role (Sales Engineer, Solutions Consultant, TAM)
• Deep understanding of cybersecurity/GRC landscape (e.g., ServiceNow, Splunk)
• Comfortable in a commercial-driven environment partnering with sales teams
• Passion for becoming a product expert on complex platforms

✨ Nice to Have

• Hands-on experience with REST APIs
• Excellent communication skills for both technical and non-technical audiences

🎁 Benefits & Perks

• 💻 WFH setup allowance
• 📚 $1500 annual Learning & Development allowance
• 🏖️ Generous annual leave
• 👶 18 weeks paid parental leave
• 🏥 Health insurance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min