🛠 Tech Stack

💼 About This Role

You'll serve as the primary point of contact for prospective clients, screening leads and gathering case details for our immigration and criminal defense firm. You'll ensure operational excellence by handling a high volume of incoming calls and coordinating with attorneys. This role offers growth in a supportive legal environment with performance-based rewards.

🎯 What You'll Do

• Screen telephone calls before scheduling attorney-client consultations
• Monitor all potential new client inquiries via email, internet, phone, and referrals
• Conduct potential new client interviews with empathy and compassion
• Collaborate with attorneys to complete the initial consultation process

📋 Requirements

• Bilingual English/Spanish with full proficiency
• Minimum 3 years of sales experience
• Background in immigration or criminal defense
• Ability to work weekends as needed

✨ Nice to Have

• Customer service experience
• Case management software experience
• Proven track record meeting goals and deadlines

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 💰 401(k) plan
• 🍽️ Catered lunches
• 🚗 Complimentary parking
• 🏖️ Paid time off

🚩 Heads Up

• Requires weekend work without compensation details
• Sales experience required for a client intake role
• Multiple administrative tasks mixed with sales expectations