13h ago

Product Support Engineer

Campbell, CA

$80k-$100k / year

full-timesenior Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll own complex Hadoop environments and drive reliability for data processing systems. Collaborating with customer engineering teams, you'll solve challenges during migrations and optimize post-migration performance. This role offers hands-on impact on enterprise data observability at a leading SaaS company.

๐ŸŽฏ What You'll Do

  • Provide tier-2/3 support for Hadoop cluster issues across the full stack.
  • Conduct deep-dive debugging and optimization of Hadoop components.
  • Lead support during ODP Hadoop migrations and upgrades.
  • Design and optimize distributed Hadoop applications for low-latency, high-throughput performance.

๐Ÿ“‹ Requirements

  • 5+ years of hands-on experience with Hadoop environments.
  • Technical proficiency in core Hadoop services (HDFS, YARN, Hive/Impala).
  • Working knowledge of Kafka, NiFi, Ambari, and Cloudera Manager internals.
  • Advanced Linux skills (Red Hat/Debian tuning and troubleshooting).

โœจ Nice to Have

  • Proficiency in Python, Bash, or Scala for automation.
  • Experience with system automation and performance monitoring.

๐ŸŽ Benefits & Perks

  • ๐Ÿš€ Impact on enterprise data products at a Series-C funded company.
  • ๐ŸŒ Remote work flexibility bridging EST-PST hours.
  • ๐Ÿ“ˆ Career growth with cutting-edge technologies like AI and DataOps.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3Hiring Manager Interviewยท 45 min
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