3h ago

Director of Patient and Provider Engagement

Seattle, WA

$170k-$220k / year

full-timeleadHealthcare Technology

💼 About This Role

You'll own the product vision for AI-driven patient and provider engagement tools at a digital health platform. You'll lead the transition from traditional communication to AI-enabled interactions, leveraging EHR, third-party app, and engagement data to improve outcomes.

🎯 What You'll Do

  • Own the roadmap for Xealth's engagement suite, transitioning to AI-enabled models.
  • Identify and bring to market new AI capabilities leveraging EHR and engagement data.
  • Manage delivery of features across patient-facing channels and clinician-facing SMART on FHIR apps.
  • Use data to measure impact and iteratively improve tool effectiveness.

📋 Requirements

  • 8-10+ years of experience in Product Management for SaaS or healthcare technology.
  • Deep understanding and prior success in driving consumer or patient behavior.
  • Proven track record of implementing ML capabilities within a product ecosystem.
  • Familiarity with generative AI technology such as prompt engineering and MCP.

✨ Nice to Have

  • Firm grasp on email SMS logistics (reputation scores, etc.).
  • Experience with Agile, Lean, or Scrum software development processes.
  • Ability to meaningfully engage in design discussions with software developers.

🎁 Benefits & Perks

  • 💰 Competitive base salary $170,000-$220,000 plus bonus.
  • 🏥 Comprehensive medical, dental, vision with 100% employee premium coverage.
  • 💻 Home office stipend and laptop provided.
  • 🏖️ Flexible time off and 10 standardized holidays.
  • 🏋️ $500 yearly fitness stipend and generous learning development opportunities.

🚩 Heads Up

  • Role mixes patient-facing and clinician-facing product ownership, which may be too broad.
  • Experience requirement includes behavioral science chops and ML familiarity, which are distinct skill sets.
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