🛠 Tech Stack

💼 About This Role

You'll support the operational rhythm of OpenGov's Professional Services Partner Program, designing scalable processes and managing partner relationships. Your work will enable partners to excel while expanding capabilities through strategic partnerships. This role offers the chance to innovate in bringing AI to local government.

🎯 What You'll Do

• Design scalable partner onboarding and documentation processes
• Administer partner system access and ensure security compliance
• Prepare reports on partner operational health and performance
• Oversee partner financial operations including invoicing and payment processing

📋 Requirements

• 5+ years of experience in operations or similar role
• Experience with project management tools like Rocketlane
• Experience with CRM like Salesforce.com
• Background in financial operations, contract management, or accounting

✨ Nice to Have

• Experience with subcontractors or vendor management
• Experience with professional services delivery models
• Demonstrated success in process improvement and automation

🎁 Benefits & Perks

• 🏖️ Flexible vacation policy and paid company holidays
• 🏥 Comprehensive healthcare options for individuals and families
• 💰 401(k) with company match
• 👶 Paid parental leave and wellness stipends
• 📈 Professional development and growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Operations Interview· 60 min