1d ago
Remote Customer Service Coordinator - Pre Arrivals
New Jersey
$35.2k-$35.2k / year
full-time Remote
๐ผ About This Role
As a Pre Arrival Marketing Coordinator, you will engage with guests over the phone using effective sales techniques. You'll drive revenue through preview package purchases and enhance guest loyalty. This role offers work-from-home flexibility within a dynamic team.
๐ฏ What You'll Do
- Encourage customers to purchase preview packages using approved sales techniques.
- Verify customer eligibility for preview packages prior to scheduling.
- Respond positively to guest questions and concerns using brand processes.
- Recognize upselling opportunities to improve guest experiences.
๐ Requirements
- High School Diploma or G.E.D. equivalent.
- Excellent sales and persuasion skills.
- Strong verbal and written communication skills.
- Proficient computer skills.
โจ Nice to Have
- Experience in vacation ownership marketing.
๐ Benefits & Perks
- ๐ฐ Hourly rate of $16.90 plus compensation plan.
- ๐ Work from home flexibility.
- ๐ Professional development opportunities.
- ๐ค Collaborative team environment.
- ๐ Inclusive company culture.
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท N/A
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