1d ago

Remote Customer Service Coordinator - Pre Arrivals

New Jersey

$35.2k-$35.2k / year

full-time Remote

๐Ÿ’ผ About This Role

As a Pre Arrival Marketing Coordinator, you will engage with guests over the phone using effective sales techniques. You'll drive revenue through preview package purchases and enhance guest loyalty. This role offers work-from-home flexibility within a dynamic team.

๐ŸŽฏ What You'll Do

  • Encourage customers to purchase preview packages using approved sales techniques.
  • Verify customer eligibility for preview packages prior to scheduling.
  • Respond positively to guest questions and concerns using brand processes.
  • Recognize upselling opportunities to improve guest experiences.

๐Ÿ“‹ Requirements

  • High School Diploma or G.E.D. equivalent.
  • Excellent sales and persuasion skills.
  • Strong verbal and written communication skills.
  • Proficient computer skills.

โœจ Nice to Have

  • Experience in vacation ownership marketing.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Hourly rate of $16.90 plus compensation plan.
  • ๐Ÿ  Work from home flexibility.
  • ๐Ÿ“ˆ Professional development opportunities.
  • ๐Ÿค Collaborative team environment.
  • ๐ŸŒŸ Inclusive company culture.

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท N/A
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