16h ago

Director, Specialist Solutions Engineering

Austin, TX | Chicago, IL | New York City, NY | Salt Lake City, UT | San Francisco, CA

$221k-$245k / year

full-timeleadsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll build and scale a high-performing Specialist Solutions Engineering team at Gong, accelerating revenue growth by delivering expert technical acumen for strategic products. You'll design the team's strategy and operating model, serving as the connective tissue between Sales and Product organizations.

๐ŸŽฏ What You'll Do

  • Build a customer-focused, high-performing team that communicates business value.
  • Recruit, mentor, and empower skilled Solutions Engineers.
  • Develop streamlined cross-functional processes and impactful collateral.
  • Optimize workflows by collaborating with Product and Enablement teams.

๐Ÿ“‹ Requirements

  • 12+ years of relevant solutions engineering experience.
  • 6+ years building and managing high-performing solutions engineering teams.
  • Proven experience leading a customer-facing team with strong people management.
  • Proven track record driving revenue impact through team strategy and direct deal support.

โœจ Nice to Have

  • Experience with sales technology: CRMs, cloud architecture, telephony.
  • Familiarity with data flows, AI, ML, analytics, APIs/webhooks, JSON.
  • Experience building a team from the ground up.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Flexible vacation time to promote work-life blend.
  • ๐Ÿ‹๏ธ Wellbeing Fund for flexible wellness stipend.
  • ๐Ÿง  Mental Health benefits with covered therapy and coaching.
  • ๐Ÿ“š Education learning stipend for personal growth.
  • ๐Ÿ’ต 401(k) program to invest in your future.

๐Ÿ“จ Hiring Process

Estimated timeline: 4-6 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Panel Interviewยท 60 min
  4. 4Final Interviewยท 60 min
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