🛠 Tech Stack

💼 About This Role

You'll own training and product knowledge for Clay's customer-facing technical teams, designing onboarding programs and leading live sessions. You'll build the systems that help teams ramp faster, service customers effectively, and hit retention targets. This is a ground-floor opportunity to shape enablement at a fast-growing SaaS company backed by world-class investors.

🎯 What You'll Do

• Design role-based onboarding programs for Support, Services, and SE teams.
• Lead live training sessions, product deep-dives, and hands-on workshops.
• Translate new releases and features into clear practical content.
• Develop certifications and knowledge checks to assess technical fluency.
• Measure program effectiveness through ramp time and team feedback.

📋 Requirements

• 3–5 years in Technical Enablement, Customer Success, or similar role in SaaS.
• Strong communicator comfortable running workshops and executive conversations.
• Technically fluent in data workflows, APIs, integrations, and automation.
• Experience building and scaling enablement programs like onboarding and certifications.

✨ Nice to Have

• Familiarity with modern GTM tech stack (Clay, Apollo, Salesforce, etc.).
• Experience with enablement systems like Notion, Gong, or LMS.
• Thrives in fast-paced, high-growth environments.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Equity with community round and tender offers
• 🏥 Health benefits (implied, standard for tech)
• 🎓 Coaching with world-class coaches in creativity and management
• 🏢 Central office on 5th Ave in Manhattan

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Screen· 45 min
3. 3Technical Interview· 60 min
4. 4Panel Interview· 45 min