Description

You will lead and scale a global Account Management and Ad Operations team supporting OpenWeb's Direct Demand business. You will own the post-sale lifecycle, serve as senior escalation point for campaign issues, and partner with Sales, Product, Engineering, Finance, and Legal to ensure smooth execution.

Requirements

• 7+ years in digital advertising, ad tech, or publisher environments
• Experience managing and developing teams
• Strong client-facing presence with executive communication skills
• Technical understanding of digital ad campaign setup, launch, tracking, and reporting
• Ability to troubleshoot delivery, performance, and technical issues

Responsibilities

• Lead and scale a global Account Management and Ad Operations team
• Own post-sale lifecycle: asset collection, campaign setup, trafficking, launch, monitoring, troubleshooting, wrap-up
• Serve as senior escalation point for campaign delivery issues and client communication
• Partner with Sales, Product, Engineering, Finance, and Legal for operational alignment
• Build, improve, and document processes, workflows, and systems