💼 About This Role

You'll own senior customer relationships and account strategy end-to-end for a cutting-edge AI-powered platform transforming manufacturing quality. You'll drive commercial outcomes including renewals, expansion, and revenue growth. This role offers the chance to shape a category-defining platform backed by leading investors.

🎯 What You'll Do

• Own senior customer relationships and account strategy end to end.
• Drive commercial outcomes including renewals, expansion, and revenue targets.
• Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale.
• Orchestrate cross-functional alignment across the account and manage junior resources.

📋 Requirements

• 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.
• Demonstrated success driving commercial outcomes: renewals, expansion, and revenue growth.
• Track record of managing senior executive relationships at complex organizations.
• Experience leading pilot-to-production conversions in enterprise or industrial environments.

✨ Nice to Have

• Manufacturing, supply chain, or industrial AI experience is a plus.
• Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives.
• Strong commercial instincts and ability to build and execute account strategies independently.

🎁 Benefits & Perks

• 💻 Work with cutting-edge AI technology making a tangible impact in manufacturing
• 🤝 Collaborative, mission-driven team and supportive leadership
• 🏖️ Generous time off
• 💰 Competitive compensation, equity, and benefits
• 🍽️ Lunch stipend

📨 Hiring Process

Estimated timeline: 3-5 weeks

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study Presentation· 60 min
4. 4Executive Interview· 45 min
5. 5Offer· N/A