6h ago

Senior Operations Specialist

Frederick, MD, USA

$83,200-$124,800 / year

full-timeseniorPharmaceutical Services / Clinical Laboratory

💼 About This Role

You'll drive operational excellence across laboratory workflows, partnering with scientific and quality stakeholders to improve efficiency and standardization. Your impact will include process mapping, root-cause analysis, and implementing improvements that enhance turnaround times and quality. This role offers direct visibility to VP leadership and the chance to shape lab operations in a regulated pharma services environment.

🎯 What You'll Do

  • Map current and future-state laboratory processes including roles and handoffs.
  • Identify bottlenecks and inefficiencies in lab workflows and propose improvements.
  • Support development of process narratives, RACIs, SOPs, and training materials.
  • Assist in designing process-related KPIs and monitoring performance metrics.

📋 Requirements

  • 5+ years of hands-on laboratory experience in a clinical or research lab environment.
  • Bachelor’s degree in a related field.
  • Strong understanding of end-to-end sample lifecycle processes from receipt to reporting.
  • Experience in process mapping or workflow analysis.
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