1h ago

Mobile Device Repair Associate

Long Island City, NY

$37,440+ / year

full-timemidTelecommunications

Tech Stack

Description

As a Mobile Device Repair Associate at MetTel, you'll perform diagnostics and repairs on Apple and Samsung devices, manage inventory, and optimize a digital asset system. You'll work in a warehouse environment supporting operations and fulfillment.

Requirements

  • Experience with iOS, Android, and Windows operating systems
  • Prior experience in cellphone or tablet repair
  • Proficiency in Excel or Google Sheets
  • Experience with diagnostic software like Phonecheck
  • Soldering or refurbishing equipment experience preferred

Responsibilities

  • Perform intermediate to advanced mobile diagnostics and repair on Apple and Samsung electronics
  • Network unlock devices running Android OS via firmware flashing
  • Operate laser station to complete restorations on iPhone 8 and above
  • Manage and replenish repair parts inventory
  • Create and track timeline of returned/defective devices
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