2h ago
UM Program Operations Manager
New York, New York, United States
$117,576-$154,318 / year
full-timemanager Hybridhealth insurance
Description
You will own the flawless execution of high-impact UM programs like Gold Carding and Provider Incentive Programs, ensuring operational soundness, regulatory compliance, and scalability. You will lead cross-functional governance, manage the Prior Authorization List, and develop SOPs for net-new initiatives.
Requirements
- 4+ years in program management
- 3+ years delivering projects/programs
- 2+ years managing prior authorization list process
- Experience in payer/health insurance
- Experience using data and metrics to drive program improvements
Responsibilities
- Lead end-to-end execution and refresh cycles for Gold Card and Provider Incentive programs
- Own the Prior Authorization list, leading cross-functional governance for code updates
- Ensure all UM programs meet state and federal mandates
- Develop and maintain SOPs for net-new initiatives
- Drive recurring refresh cycles for auto-approval rules and provider incentive programs
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