2h ago

UM Program Operations Manager

New York, New York, United States

$117,576-$154,318 / year

full-timemanager Hybridhealth insurance

Description

You will own the flawless execution of high-impact UM programs like Gold Carding and Provider Incentive Programs, ensuring operational soundness, regulatory compliance, and scalability. You will lead cross-functional governance, manage the Prior Authorization List, and develop SOPs for net-new initiatives.

Requirements

  • 4+ years in program management
  • 3+ years delivering projects/programs
  • 2+ years managing prior authorization list process
  • Experience in payer/health insurance
  • Experience using data and metrics to drive program improvements

Responsibilities

  • Lead end-to-end execution and refresh cycles for Gold Card and Provider Incentive programs
  • Own the Prior Authorization list, leading cross-functional governance for code updates
  • Ensure all UM programs meet state and federal mandates
  • Develop and maintain SOPs for net-new initiatives
  • Drive recurring refresh cycles for auto-approval rules and provider incentive programs
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