🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of auto loan accounts, contacting customers to reduce delinquency and negotiate payment solutions. Your core impact is helping families maintain reliable transportation while meeting performance goals. You'll work in a fast-paced, phone-based environment with regular, predictable hours.

🎯 What You'll Do

• Manage a portfolio of auto loan accounts to reduce delinquency.
• Contact customers to assess intent and ability to pay.
• Negotiate payment solutions including immediate payments and promises to pay.
• Document all contacts, outcomes, and follow-up accurately in GLS systems.

📋 Requirements

• High school diploma or equivalent.
• Excellent interpersonal skills: friendly, tactful, empathetic, able to influence.
• Strong verbal and written communication with internal and external customers.
• Proficient computer skills with Microsoft Office and ability to learn new systems.

✨ Nice to Have

• Experience in collections or customer service.
• Bilingual skills a plus.

🎁 Benefits & Perks

• 🏥 Medical, dental, vision, telemedicine
• 💰 401K with employer match and 100% immediate vesting
• 🏖️ Paid Time Off (PTO) and paid company holidays
• 🎓 Tuition Reimbursement
• 👶 Parental Leave

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-Person Interview· 1 hour
3. 3Offer· 1 week