4h ago

Senior Business Analyst

Hybrid (GTA)

$145.6k-$187.2k / year

contractmid Hybridconsulting

🛠 Tech Stack

💼 About This Role

You'll support and administer the ServiceNow platform for a trusted IT consulting firm serving utilities and government clients. Your core impact will be optimizing CMDB and EA modules to drive ITIL-aligned service management. This contract role offers a 1-year hybrid engagement with a collaborative team.

🎯 What You'll Do

  • Administer ServiceNow CMDB configuration and data integrity
  • Manage Enterprise Architecture module components
  • Develop SQL queries for reporting and analysis
  • Collaborate with stakeholders to map ITIL processes

📋 Requirements

  • 5+ years of work-related experience
  • ServiceNow CMDB administration experience
  • ServiceNow EA module experience
  • CBAP certification in good standing

✨ Nice to Have

  • ServiceNow Certified System Administrator
  • ServiceNow CIS (APM or EA) certification
  • ITIL v4 Foundation certification

🎁 Benefits & Perks

  • 🤝 Collaborative team environment
  • 📄 1-year contract stability
0 0 0