4h ago
Senior Business Analyst
Hybrid (GTA)
$145.6k-$187.2k / year
contractmid Hybridconsulting
🛠 Tech Stack
💼 About This Role
You'll support and administer the ServiceNow platform for a trusted IT consulting firm serving utilities and government clients. Your core impact will be optimizing CMDB and EA modules to drive ITIL-aligned service management. This contract role offers a 1-year hybrid engagement with a collaborative team.
🎯 What You'll Do
- Administer ServiceNow CMDB configuration and data integrity
- Manage Enterprise Architecture module components
- Develop SQL queries for reporting and analysis
- Collaborate with stakeholders to map ITIL processes
📋 Requirements
- 5+ years of work-related experience
- ServiceNow CMDB administration experience
- ServiceNow EA module experience
- CBAP certification in good standing
✨ Nice to Have
- ServiceNow Certified System Administrator
- ServiceNow CIS (APM or EA) certification
- ITIL v4 Foundation certification
🎁 Benefits & Perks
- 🤝 Collaborative team environment
- 📄 1-year contract stability
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