4h ago
Key Account Manager / Customer Success Manager
Mexico
✨ $60k-$90k / yearest.
full-timesenior Remotehealthcare
🛠 Tech Stack
💼 About This Role
You'll lead relationships with strategic healthcare clients, driving product adoption, retention, and expansion. Your impact will be measured by NRR, MRR, and NPS as you coordinate cross-functional teams and influence the product roadmap based on client feedback. This role combines executive management and commercial analysis in a high-growth SaaS environment.
🎯 What You'll Do
- Manage strategic client portfolio for retention and growth
- Identify upsell and cross-sell opportunities in health institutions
- Lead quarterly business reviews with C-level executives
- Coordinate with Product, Support, and Tech teams for service delivery
📋 Requirements
- 5+ years in strategic account management for SaaS or HealthTech
- Experience with healthcare software like PACS, RIS, or EMR
- Advanced Excel/Google Sheets and CRM skills (HubSpot preferred)
- Availability for frequent travel within Mexico
✨ Nice to Have
- Experience with BI tools like Looker or Redash
- Portuguese language skills
🎁 Benefits & Perks
- 🏖️ Flexible remote work environment
- 📈 Career growth and commercial leadership opportunities
- 🏥 Legal benefits as per Mexican labor law
- 💰 Competitive salary plus performance bonuses
📨 Hiring Process
Apply via www.rehire.ar/jobs and send your CV.
0 0 0