13h ago
Case Coordinator
Birmingham, AL
$60k-$75k / year
full-timelegal
πΌ About This Role
You'll conduct in-depth phone consultations to guide prospective clients through hiring a criminal defense firm. Your core impact is converting leads into retained clients through persuasive communication and empathy. This role stands out with uncapped commission based on performance.
π― What You'll Do
- Conduct phone consultations to understand legal needs and explain firm value.
- Maintain timely CRM follow-ups to maximize conversion rates.
- Collaborate with attorneys for seamless client handoff after retention.
- Track metrics and maintain accurate records of conversations and outcomes.
π Requirements
- Experience in persuasion-heavy or urgency-based sales environments.
- Strong closer mentalityβable to ask for the sale and secure commitment.
- Comfortable discussing fees and guiding payment decisions.
- Thrives in a fast-paced environment with fluctuating call volume.
β¨ Nice to Have
- Rehab admissions or treatment center intake experience.
- High-ticket phone sales or call-center sales roles.
- Insurance sales or bail bonds intake background.
π Benefits & Perks
- π° Base hourly rate plus commission with uncapped earnings.
- π’ Supportive team environment with collaborative culture.
π¨ Hiring Process
Estimated timeline: 1-2 weeks Β· AI estimate
- 1Phone ScreenΒ· 30 min
- 2In-person InterviewΒ· 60 min
- 3OfferΒ· 1 day
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