13h ago

Case Coordinator

Birmingham, AL

$60k-$75k / year

full-timelegal

πŸ’Ό About This Role

You'll conduct in-depth phone consultations to guide prospective clients through hiring a criminal defense firm. Your core impact is converting leads into retained clients through persuasive communication and empathy. This role stands out with uncapped commission based on performance.

🎯 What You'll Do

  • Conduct phone consultations to understand legal needs and explain firm value.
  • Maintain timely CRM follow-ups to maximize conversion rates.
  • Collaborate with attorneys for seamless client handoff after retention.
  • Track metrics and maintain accurate records of conversations and outcomes.

πŸ“‹ Requirements

  • Experience in persuasion-heavy or urgency-based sales environments.
  • Strong closer mentalityβ€”able to ask for the sale and secure commitment.
  • Comfortable discussing fees and guiding payment decisions.
  • Thrives in a fast-paced environment with fluctuating call volume.

✨ Nice to Have

  • Rehab admissions or treatment center intake experience.
  • High-ticket phone sales or call-center sales roles.
  • Insurance sales or bail bonds intake background.

🎁 Benefits & Perks

  • πŸ’° Base hourly rate plus commission with uncapped earnings.
  • 🏒 Supportive team environment with collaborative culture.

πŸ“¨ Hiring Process

Estimated timeline: 1-2 weeks Β· AI estimate

  1. 1Phone ScreenΒ· 30 min
  2. 2In-person InterviewΒ· 60 min
  3. 3OfferΒ· 1 day

[email protected]

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