🛠 Tech Stack

💼 About This Role

You'll process medical record requests and ensure compliance with HIPAA regulations at a leading healthcare data collaboration company. Your work directly supports patient privacy and data accessibility in a mission-driven environment.

🎯 What You'll Do

• Process medical record requests and assist with patient walk-ins.
• Answer phones and handle administrative tasks like faxes and data entry.
• Document information in multiple platforms using two monitors.
• Maintain confidentiality and security of patient information.

📋 Requirements

• High School Diploma or GED
• Basic computer proficiency
• Professional verbal and written communication skills in English
• Detail and quality oriented regarding medical records accuracy

✨ Nice to Have

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience

🎁 Benefits & Perks

• 📋 Comprehensive training program with job shadowing and mentor
• 💻 Company equipment provided (computer, monitors, virtual phone)
• 🏥 Full Benefits: PTO, Health, Vision, Dental Insurance
• 💰 401k Savings Plan and tuition assistance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screen· 30 min
3. 3In-Person Interview· 1 hour