Description

You will lead customer expansion initiatives for Shopmonkey's SMB segment, building relationships and driving upsells and cross-sells of additional licenses, add-ons, and new products. This is a hybrid role in Larkspur, California, with in-office expectations 2 days per week.

Requirements

• 2+ years of sales experience at a technology company with top performance
• Experience managing month-to-month and multi-annual contracts with multiple products
• Ability to understand technology platform and build relationships with varying technical savvy
• Superior verbal and written communication skills
• Willingness to travel 20-30% for onsite client visits

Responsibilities

• Build and maintain pipeline of high-quality opportunities within SMB customer base
• Define and execute new sales strategies to showcase Shopmonkey's impact
• Drive deeper software adoption, upsell, and cross-sell products and services
• Communicate accurate forecast information to management using CRM
• Empathize with customers and recommend tailored solutions