1d ago
Knowledge Specialist
Kitchener, Ontario
โจ $82k-$103k / yearest.
internshipinterneducation
๐ Tech Stack
๐ผ About This Role
You'll create multi-lingual resources for D2L customers, working alongside the Knowledge and Localization team. Your work will help transform the way the world learns by producing how-to video tutorials and performing quality-assurance reviews of product translations.
๐ฏ What You'll Do
- Create how-to video tutorials in multiple languages
- Conduct quality-assurance reviews of product translations
- Acquire multi-lingual product screenshots for help documentation and release notes
- Manage publishing queues to review and publish content from colleagues
๐ Requirements
- Fluency in at least one language other than English (Canadian French, Mexican Spanish, Brazilian Portuguese, Dutch, or Arabic)
- Proactive and independent work ethic
- Problem-solving abilities
- Availability to work Monday to Friday, 9am to 5pm
โจ Nice to Have
- Experience with GitHub for version control
- Experience with MadCap Flare as a content management system
- Experience with Canva for creating how-to video tutorials
๐ Benefits & Perks
- ๐ Tuition reimbursement up to $4,000 CAD
- ๐ก Flexible work arrangements
- ๐ง Employee wellbeing (mental health services, EFAP, financial planning)
- ๐ป Home internet reimbursement
- ๐ถ Dog-friendly offices at HQ in Kitchener
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Recruiter Phone Screenยท 30 min
- 3Hiring Manager Interviewยท 45 min
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