1d ago

Knowledge Specialist

Kitchener, Ontario

โœจ $82k-$103k / yearest.

internshipinterneducation

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll create multi-lingual resources for D2L customers, working alongside the Knowledge and Localization team. Your work will help transform the way the world learns by producing how-to video tutorials and performing quality-assurance reviews of product translations.

๐ŸŽฏ What You'll Do

  • Create how-to video tutorials in multiple languages
  • Conduct quality-assurance reviews of product translations
  • Acquire multi-lingual product screenshots for help documentation and release notes
  • Manage publishing queues to review and publish content from colleagues

๐Ÿ“‹ Requirements

  • Fluency in at least one language other than English (Canadian French, Mexican Spanish, Brazilian Portuguese, Dutch, or Arabic)
  • Proactive and independent work ethic
  • Problem-solving abilities
  • Availability to work Monday to Friday, 9am to 5pm

โœจ Nice to Have

  • Experience with GitHub for version control
  • Experience with MadCap Flare as a content management system
  • Experience with Canva for creating how-to video tutorials

๐ŸŽ Benefits & Perks

  • ๐ŸŽ“ Tuition reimbursement up to $4,000 CAD
  • ๐Ÿก Flexible work arrangements
  • ๐Ÿง  Employee wellbeing (mental health services, EFAP, financial planning)
  • ๐Ÿ’ป Home internet reimbursement
  • ๐Ÿถ Dog-friendly offices at HQ in Kitchener

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Recruiter Phone Screenยท 30 min
  3. 3Hiring Manager Interviewยท 45 min
0 0 0