4h ago

Analytics Lead, Rider Experience

Toronto, Canada
full-timesenior Hybridtransportation

Tech Stack

Description

As an Analytics Lead on the Rider Experience team at Lyft, you will partner with cross-functional stakeholders to improve rider experience through data-driven insights. You'll own end-to-end analyses, define key metrics, develop dashboards, and present findings to senior leadership, shaping product and business strategy.

Requirements

  • Degree in quantitative field (statistics, applied math, economics, engineering)
  • 4+ years of relevant work experience
  • Proficiency in SQL and Python
  • Experience in online experimentation and statistical analysis
  • Strong communication and interpersonal skills

Responsibilities

  • Own end-to-end analysis on rider experience, including frameworks, key metrics, dashboards, and business health monitoring
  • Collaborate with Engineering, Product, Marketing to deliver actionable data-driven insights
  • Monitor and diagnose rideshare product performance and present findings to senior leadership
  • Design A/B testing and execute analyses to evaluate new product features
  • Lead complex problem-solving from end to end, driving business impact with clear goals
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