💼 About This Role

You'll own the post-onboarding relationship for enterprise clients at a climate risk data company, driving product adoption and identifying expansion opportunities within strategic accounts.

🎯 What You'll Do

• Manage post-onboarding relationship for a portfolio of strategic enterprise accounts.
• Drive product adoption of Enterprise Suite across client organizations.
• Lead Quarterly Business Reviews to surface feedback and expansion opportunities.
• Monitor account health and build mitigation plans for churn risk.
• Collaborate with account executives on renewal strategy and execution.

📋 Requirements

• 5+ years experience in customer success or account management at B2B SaaS company.
• Proven track record managing enterprise accounts with ownership of adoption and retention.
• Strong understanding of investment and financial workflows (banks, asset managers).
• Ability to communicate climate science concepts to non-technical stakeholders.

✨ Nice to Have

• Experience selling to real estate or corporate risk functions.
• Familiarity with HubSpot or similar CRM tools.

🎁 Benefits & Perks

• 🏥 Health Insurance
• 💰 Competitive Salary
• 🏢 Office Location in NYC

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Presentation / Case Study· 60 min