💼 About This Role

You'll supervise daily moderation operations and support a distributed team in applying platform guidelines across sensitive content areas. This role combines people leadership, operational oversight, and analytical thinking in a remote-first setting.

🎯 What You'll Do

• Supervise day-to-day moderation operations and quality compliance
• Provide hands-on guidance for complex or high-risk moderation cases
• Monitor performance metrics and identify improvement opportunities
• Coordinate scheduling and workflow distribution across the team

📋 Requirements

• 2-4 years of leadership experience in content moderation or trust & safety
• Strong understanding of sensitive online content areas
• Ability to interpret and enforce platform policies consistently
• Excellent written and verbal communication in English

✨ Nice to Have

• Experience analyzing moderation data and performance metrics
• Familiarity with adult-content platforms and regulated environments

🎁 Benefits & Perks

• 💰 Competitive compensation up to $1,200 USD per month
• 📈 Performance-based bonus system
• 🏖️ Paid vacation and sick leave
• 🏠 Fully remote work environment
• 📚 Learning and professional development opportunities

🚩 Heads Up

• Compensation in USD but location in Mexico may imply lower local market rate
• Role requires handling sensitive content without mention of mental health support