Description

You will provide 1-on-1 health coaching to participants in a lifestyle medicine program for New York City's independent drivers, helping them make sustainable changes in nutrition, movement, sleep, and stress management. You'll work as part of a collaborative care team, support group visits, and contribute to refining program workflows and AI-enabled tools, with the opportunity to help shape a zero-to-one initiative.

Requirements

• Health coaching certification from a recognized program (e.g., NBHWC, ACE, Wellcoaches, or equivalent) OR 3+ years in a health coaching, care navigation, or community health role
• 2+ years experience supporting behavior change in a health, wellness, or care setting
• Strong interpersonal, communication, and cross-cultural skills
• Comfort working in mobile, field-based, and virtual care environments
• Ability to work independently while collaborating with a multidisciplinary team
• Strong organizational skills and ability to manage follow-ups and outreach
• Passion for supporting underserved communities and delivering care with dignity and respect
• Experience working in community health, primary care, lifestyle medicine, or value-based care (preferred)
• Experience working with populations facing high stress, demanding schedules, or economic barriers (preferred)
• Experience facilitating group visits or workshops (preferred)
• Familiarity with motivational interviewing, trauma-informed communication, and culturally responsive care (preferred)
• Bilingual in Spanish, Bengali, Mandarin, Haitian Creole, or other languages commonly spoken by NYC drivers (preferred)
• Experience in a startup or early-stage program environment (preferred)
• Interest in digital health and openness to using AI-enabled tools (preferred)
• Lived experience that reflects the communities we serve (preferred)

Responsibilities

• Provide 1:1 health coaching to WHLP participants focused on sustainable lifestyle change
• Support participants in goal-setting and skill-building related to nutrition, physical activity, sleep, stress management, and habit formation
• Use coaching techniques like motivational interviewing to help participants stay engaged
• Support participants through a six-month lifestyle medicine program, reinforcing care plans
• Help participants identify and navigate barriers to health such as time constraints, financial strain, and transportation
• Coordinate closely with the care team to ensure whole-person support
• Co-facilitate group visits and group-based programming
• Support participant onboarding, engagement, retention, and follow-up outreach
• Document participant goals and progress in Akido's systems
• Support implementation of digital and AI-enabled tools for tracking and engagement
• Pilot and refine new approaches to outreach and coaching
• Serve as a trusted presence at community events and driver engagement activities
• Provide feedback on participant-facing materials and engagement strategies
• Contribute frontline insight to improve the care experience