Description

You'll lead by example on the sales floor, driving customer experience and team performance. You'll support operations, merchandising, and people development while ensuring KPIs are met.

Requirements

• Outstanding interpersonal skills and ability to motivate a team
• Proficiency in point-of-sale systems and inventory management software
• Experience in retail leadership or floor supervision
• Strong problem-solving and escalation handling skills
• Ability to maintain brand standards and operational efficiency

Responsibilities

• Uphold and train team on Mejuri's Steps of Selling and customer service standards
• Drive KPIs including OPH, NPS, SPH, conversion, and sales success
• Participate in inventory cycle counts, order fulfillment, and BOH organization
• Maintain visual merchandising standards and fixture integrity
• Support onboarding, performance assessment, and employee engagement