3h ago

Bilingual Case Management Specialist

Long Beach, California

โœจ $45k-$65k / yearest.

full-timejunior Remotehealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll serve as a Lead Care Manager for a tech-enabled medical group, engaging individuals with Serious Mental Illness/Substance Use Disorder. You'll empower patients to achieve health goals through relationship-based strategies and collaboration with a multidisciplinary team.

๐ŸŽฏ What You'll Do

  • Maintain caseload using evidence-based approaches to promote engagement.
  • Conduct telephonic and SMS outreach for timely follow-up.
  • Collaborate with care team to support health action plans.
  • Coordinate appointments and manage referrals with providers.

๐Ÿ“‹ Requirements

  • 1+ years of general work experience (case management preferred).
  • Bilingual English/Spanish fluency.
  • Physically located in California with reliable transportation.
  • Strong technical skills with CRM databases and video conferencing.

โœจ Nice to Have

  • Lived experience working with individuals experiencing homelessness or SMI/SUD.
  • Experience in community health or social work settings.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Remote flexibility with occasional in-person visits.
  • ๐Ÿฅ Mission-driven team improving healthcare access.
  • ๐Ÿ“ˆ Growth opportunities in a scaling organization.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Team interviewยท 45 min
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