💼 About This Role

Join Zūm's Manager in Training program as an Operations Supervisor, overseeing daily transportation operations for a school mobility platform. You'll manage KPIs, lead front-line teams, and develop into a Location Manager or Senior Operations Supervisor. Relocation to any US Zūm location is required by the 2027-2028 school year.

🎯 What You'll Do

• Oversee daily transportation operations including scheduling and staffing.
• Monitor and analyze operational KPIs to maintain performance targets.
• Supervise and coach front-line staff with regular feedback and development.
• Ensure safety compliance and maintain strong customer relationships.

📋 Requirements

• 2-4 years of operational or supervisory experience in fast-paced environments.
• Ability to manage competing priorities and drive results without close direction.
• Strong communication skills to build trust and influence across levels.
• Geographic mobility: must relocate to any Zūm location by 2027-2028.

✨ Nice to Have

• Experience in transportation, logistics, or field services.
• Previous participation in a structured leadership program.
• Bilingual skills (Spanish) preferred.

🎁 Benefits & Perks

• 🚀 Structured leadership development with milestone gates.
• 🏠 Relocation flexibility with potential for career growth.
• 💰 Competitive salary $90k-$100k.
• 📚 Tuition reimbursement for further education.
• 🏖️ Paid time off and holidays.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview & Assessment· 1 hour
4. 4Offer· 15 min

🚩 Heads Up

• Requires relocation but only mentions eight-state footprint vaguely.
• Title is 'Manager In Training' but responsibilities include supervising staff and operational oversight.
• No mention of specific tech stack or tools despite using proprietary IT infrastructure.