4h ago

Technical Implementation Manager - Pre Sales

Boston

$150k-$175k / year

full-time Hybrid

🛠 Tech Stack

💼 About This Role

You'll own execution end-to-end on strategic customer pilots, acting as the bridge between customers and engineering. You'll manage complex implementations ensuring nothing falls through the cracks. This role is ideal for someone who is organized, technically credible, and thrives in high-stakes environments.

🎯 What You'll Do

  • Manage execution of strategic customer pilots end-to-end
  • Track and resolve blockers in customer-facing tools
  • Translate customer requirements into actionable tickets for engineers
  • Run pre-launch testing and validate fixes

📋 Requirements

  • 3-5 years experience in SaaS implementation or solutions engineering
  • Deep understanding of API integrations and debugging
  • Experience with project management tools like Linear, ClickUp, or Notion

✨ Nice to Have

  • Experience working with enterprise customers
  • Familiarity with AI platforms or intelligent field evaluation

🎁 Benefits & Perks

  • 💰 Equity included
  • 💰 Bonus eligible
  • 💰 Competitive compensation
  • 💰 Hybrid work flexibility
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