Description

You will be a key presence on the sales floor, driving customer service excellence, team development, and daily operations at a fine jewelry retailer. Your role involves leading by example to achieve KPIs, ensuring positive customer experiences, and supporting inventory, merchandising, and people processes.

Requirements

• Exemplary interpersonal skills
• Ability to motivate and collaborate with team
• Proficient in point-of-sale systems and retail technology
• Can-do attitude and dynamic work ethic
• Experience in retail leadership preferred

Responsibilities

• Lead by example to validate in-store customer experience quality
• Maximize team performance and engagement to achieve KPIs
• Ensure positive customer experience with services like piercing and engraving
• Participate in inventory cycle counts and order fulfillment
• Maintain visual merchandising standards and fixture integrity