3h ago
Engineer, Technical Product Support
Phoenix, Arizona
full-timemidsemiconductor
Tech Stack
Description
In this role, you'll partner directly with customers and engineering teams to bring cutting-edge semiconductor products from development into high-volume manufacturing. You'll become a system-level expert on new products, owning first builds, leading customer deployments, and driving issue resolution in the field. This is a hands-on, customer-facing role where you'll see your work come to life in real fabs worldwide.
Requirements
- Bachelor's or Master's in Mechanical, Electrical, or Chemical Engineering
- Hands-on experience with hardware systems
- Strong technical troubleshooting and problem-solving skills
- High curiosity and motivation for learning new technologies
- Willingness to travel 25-75% domestically and internationally
Responsibilities
- Collaborate with Hardware, Electrical, Controls, Process, and Software Engineering to become system-level expert on new products
- Influence product design for serviceability, manufacturability, and preventive maintenance
- Own first build and test of new products in development lab, providing real-time feedback
- Lead First-in-Fab customer deployments (Alpha and Beta) including installation and qualification
- Drive resolution of customer issues during Alpha/Beta phases and produce field issue reporting
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